Refund policy

• Write to us by email within 14 days of a payment. Tell us the email you signed in with and which payment it is.
• Refunds are made through Lemon Squeezy, our payment provider, to the original payment method.

When a payment is refunded, the credits it added are removed, as far as they are still unused.

If some of those credits were already spent, we may refund only part of the payment or not refund it. If a payment is refunded while its credits are spent, your account cannot start new paid steps until this is settled. New credits you receive later first pay off the difference, or you can write to us.

A refunded Single book purchase no longer gives the Single book plan.

• Cancelling stops renewal. Your plan stays until the end of the period you paid for. We do not automatically refund the rest of that period.
• An upgrade is charged as the prorated difference for the rest of the period.
• A downgrade does not remove credits you already received.
• To cancel, open Manage subscription on the Credits page.

This policy does not limit the rights that consumer law in your country gives you.